Systems Administrator Job Description
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Job Title
System Administrator
Employment Duration
Full-time permanent
About Sawyer Technologies, Inc.
We are a small, family-owned start-up with a diverse portfolio of offerings and clients. We began (and still focus on) providing high-quality customized training to government, corporate, and individual clients. We have recently entered the support and custom development market serving small to medium sized businesses. We are just over a year old as a company but the existing team has over 26 years in the technology industry.
Job Role
The primary role of the System Administrator will be for the implementation and daily support of all internal and client systems. You will be responsible for implementing and maintaining a wide range of systems for multiple clients. You will wear many hats and fulfill many roles as part of a fast-growing startup. High motivation, strong skills, and an unstoppable desire to learn and grow are essential.
Reports to
Technology Architect
Job Summary
- Must be able to work independently.
- Practice extreme diligence in handling data, business-critical systems, and security.
- Maintain current knowledge of security and administrative best practices.
- Install, manage, and troubleshoot workstations and servers.
- Document all actions and develop knowledge base articles.
- Assist development team in programming and administrative roles.
- Provide customer support via phone, chat, email, and in person.
- Travel to client sites as needed.
- Evening, weekend, and on-call hours as needed.
- Participate in regular training and certification.
- And, of course, other duties as assigned.
Qualifications
- 3-5 years experience in a lead or solo role.
- Extensive Linux server experience.
Extensive experience supporting hosting environments essential, SaaS experience helpful.
- Experience supporting Microsoft Server.
- Experience supporting diverse hosted clients on multiple platforms.
- Fluency in English and exceptional verbal and written skills.
- Strong interpersonal skills, cultural sensitivity, and patience.
- Experience supporting VoIP helpful.
- Strong, broad technical fluency.
- Zimbra Collaboration Suite, Exchange Server, or similar highly desirable.
Corporate Culture
Our team serves two sister companies, Sawyer Training and Sawyer Technologies. Both are successful young companies under the same leadership.
Sawyer Technologies, Inc. provides tech services to small-medium business and entrepreneurs. We offer managed and hosted technology services including Zimbra Collaboration Suite, VoIP, server and workstation/server support, SugarCRM, Web design and hosting, and more. We seek to "Bring High-tech Down to Earth" by providing a one-stop source for enterprise class services to the SMB market with exceptional service and customized solutions.
We are a small, family-owned startup where the culture is relaxed and family-oriented but, at the same time, focused and driven.
Corporate Values
- Disruptor: We will be a disruptor in our fields by setting new standards for service and product quality and by redefining how education and services are delivered.
- Leader: We will be the knowledge leaders in our fields. Each employee will be empowered to master their field and be life-long learners passing that skill and expertise to those we serve.
- Servant: We succeed by helping our clients succeed. If our clients routinely fail to meet their goals we have failed our clients.
- Learner: We are, at heart, a learning and training company valuing education and embodying a desire to pass that learning on to others. Every employee is a life-long learner and strives to be a leader through continuing education, certifications, and personal enrichment.
- Provider: We exist as a for-profit company and seek to better the financial condition of each other as a team. We do this within the constraints of ethical and fair profits and superior products and services for our clients.
- Ethical: We value honesty and ethical business practices above and beyond the accepted standards in all our dealings internally and externally.
- Social: We will conduct our business in such a way as to minimize any negative social and environmental impacts and provide substantial social and environmental impacts wherever possible.
To Apply
- Call or email. Please forward your resume or CV.
Contact: Mandi Sawyer email: msawyer at sti.st tel: 612.234.1298
